Spingranny Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Ceshiroza SRL, the company that operates Spingranny under gaming licence ALSI-202408027-FI2 issued by the Gaming Board of Anjouan, Union of the Comoros. The agreement governs your use of the Spingranny platform, including account registration, deposits and withdrawals, bonus participation, responsible gambling tools, and dispute resolution. By accessing or using any part of the service, you accept these terms in full. If you do not accept them, you must not use the service.

About us and licensing

Spingranny is operated by Ceshiroza SRL, a company registered in Costa Rica. The platform holds a single multi-product gaming licence, reference ALSI-202408027-FI2, granted by the Gaming Board of Anjouan, Union of the Comoros, covering casino, live casino, and sportsbook including esports under one authorization. These terms are governed by the laws of Costa Rica, and any dispute is subject to the exclusive jurisdiction of Costa Rica. Ceshiroza SRL operates Spingranny as part of a wider multi-brand network that shares a common platform template; sister brands within that network include LiraSpin, Savaspin, Rockyspin, and others, each held under a separate corporate entity.

Account registration and eligibility

You must be at least 19 years of age to register an account. We reserve the right to request proof of age at any time, and access will be suspended until that proof is provided to our satisfaction. You may hold only one account; duplicate accounts are prohibited and may be closed without notice. All registration information you provide must be accurate and kept up to date, and you must not register on behalf of another person. We require identity verification before processing any withdrawal, and verification checks may be repeated when a new payment method is added to your account. We reserve the right to refuse registration or close any account that breaches these terms, including accounts registered from jurisdictions where access to the service is restricted.

Deposits and withdrawals

We accept deposits by Visa, Mastercard, bank transfer, SEPA, Skrill, Apple Pay, Google Pay, Revolut, Paysafecard, Neosurf, and a range of cryptocurrencies including BTC, ETH, LTC, DOGE, SOL, and XRP, as well as regional methods such as Interac and PIX where available. The minimum deposit is approximately €20, varying by country and method; the full list of methods available in your region is displayed in the cashier after registration. The minimum withdrawal is €50, rising to €120 depending on your country of residence and the method used. Casino-side withdrawal processing takes up to 72 hours, with most payouts released within 24 business hours of approval; bank transfers then require up to a further 5 business days, while crypto withdrawals clear within minutes of release. Withdrawals must be made to the same method used for the corresponding deposit. Deposited funds must be played through at least 3 times before a withdrawal can be processed. Wins above €10 000 are paid in monthly instalments capped at €10 000 per instalment until the full amount is settled. Daily, weekly, and monthly withdrawal limits apply and vary by Loyalty Rank; your current limits are displayed in the cashier.

Bonuses and promotions

Each promotion carries its own specific terms, published on the relevant offer page, but the following standard rules apply across all casino bonuses unless a promotion states otherwise. The default wagering requirement is 40x the bonus amount, with a requirement of 35x applying to the HighRoller reload bonus and 5x applying to sportsbook bonuses. While a bonus is active, the maximum permitted bet is €5 (or 10 CAD, 10 AUD, or 5 CHF), including bets doubled after a round and purchased bonus rounds. Winnings generated from a bonus are capped at 5x the bonus amount, and winnings from free spins are capped at €50 or local equivalent. Game contributions toward wagering are: slots 100%, buy-feature rounds 50%, live roulette and blackjack 10% each, and zero for table games, instant win, scratch cards, live games, and originals. Bonuses are valid for 14 days from crediting, with Welcome Package bonuses valid for 7 days; any unmet wagering requirement at expiry results in forfeiture of the bonus and associated winnings. Only one bonus may be active at a time, and bonuses may not be combined. We reserve the right to void bonuses and any winnings derived from them where we identify advantage play, collusion, or other forms of bonus abuse.

Responsible gambling

We provide deposit limits, loss limits, session time limits, time-out periods, and self-exclusion as account-level tools, all accessible directly from your account settings. Full details of each tool, including how to activate self-exclusion, are set out on our dedicated Responsible Gambling page. Self-exclusion requests are processed promptly on receipt. If you believe your gambling may be causing harm, you should make use of these tools or contact our support team. For additional support, visit connexontario.ca or responsiblegambling.org.

Dispute resolution

If you have a complaint, you should contact our support team in the first instance via live chat or by email at [email protected] , providing full details of the matter. If your complaint is not resolved at that stage, it will be escalated to a manager, and we will keep you informed of the status throughout the process. Where a complaint cannot be resolved internally, you may refer the matter to an independent dispute resolution body, a relevant gaming authority, or the Gaming Board of Anjouan as the licensing regulator. Server logs constitute the reference record in any dispute regarding game outcomes or transaction history.

Changes to terms

We reserve the right to amend these terms at any time. Notice of material changes will be provided by email to your registered address or by a notice posted on the site, and the updated terms will state the date on which they take effect. Continued use of the service after that date constitutes your acceptance of the revised terms.