Spingranny Privacy Policy

Spingranny is operated by Ceshiroza SRL, a Costa Rica-registered company holding gaming licence ALSI-202408027-FI2 issued by the Gaming Board of Anjouan, Union of the Comoros. This page describes what personal data we collect from players and site visitors, the purposes for which we process it, who we share it with, how long we keep it, and what rights you hold over it. Ceshiroza SRL is not licensed in Canada; data processing is conducted under the operator’s own data-handling commitments and the terms of the Anjouan licence, with Costa Rican law governing the Terms and Conditions.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification documents include government-issued photo identification, proof of address, and copies of payment methods used, collected before your first withdrawal and at any point we are required to verify identity. Gameplay data covers deposits, withdrawals, bets placed, session times, and game selections. We also collect device and network data, including IP address, browser type, operating system, and device identifiers. Cookies and similar technologies record session state, language preferences, and aggregated analytics about site usage.

How we use your information

We process your data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay across casino, live casino, and sportsbook products. We use identity and document data to meet our regulatory obligations under the Anjouan licence, including age verification, KYC checks, anti-money laundering monitoring, and transaction review. Device and session data support security operations and fraud prevention. Where you have opted in, we use your contact details to send marketing communications; you may withdraw that consent at any time through your account settings or by contacting support.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with third-party identity verification and fraud-prevention providers to fulfil our KYC and AML obligations. The Gaming Board of Anjouan, Union of the Comoros may receive data as required under licence ALSI-202408027-FI2. We may also share data with affiliated companies within our operating network where they provide platform or account services. Law enforcement or regulatory bodies receive data when we are legally required to disclose it. We do not sell personal data to third parties.

Data retention

We retain personal data for five years after a player stops using the service, in line with the operator’s documented compliance requirements and the terms of the Anjouan licence. Certain records, including transaction logs and identity verification documents, may be held for longer where a specific legal obligation or ongoing investigation requires it. When the applicable retention period expires, data is deleted or anonymised.

Your rights

You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate or incomplete data. You may request erasure of your data where no legal retention obligation applies. You have the right to restrict processing in certain circumstances, and to object to processing carried out on the basis of legitimate interests. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. To exercise any of these rights, contact us using the details below.

Contact us

Privacy queries and data rights requests can be directed to our support team at [email protected] , with replies provided within one business day. No dedicated Data Protection Officer is named in our current documentation; all privacy-related correspondence should be sent to the support address above. For account closure requests, you may also write to [email protected] .